Greene King Crown Points

Greene King Crown Points

What are Crown Points?

As a thank you for shopping with us you can now earn reward points called ‘Crown Points’ every time you make a purchase of any product through greenekingshop.co.uk. The good news is all you need to start earning Crown Points is to make a purchase when logged into your account – there is absolutely no requirement to sign up to costly subscriptions!

 

How do I collect and redeem Crown Points?

When you add any product to your basket you can see how many Crown Points you can earn if you make the purchase. When you go to checkout make sure you’re logged in to your account if you already have one, if not you can create an account at checkout. If you make your purchase as a guest you won’t be able to bank your Crown Points and cannot be claimed retrospectively.

Once you have completed your purchase the Crown Points you earned will automatically be added to your account. Next time you go to make a purchase you can redeem those points when checking out, as long as you are logged into your account.

 

What are Crown Points worth?

Every £1 spent will earn 1 Crown Point worth £0.05 to redeem against future purchases on greenekingshop.co.uk. Crown Points are calculated by rounding up or down your basket amount (excluding postage costs). For example, if your basket items come to £10.40 you will earn 10 Crown Points. However, if your items costs £10.60 you will earn 11 Crown Points.

 

How do I check my Crown Points balance?

Log in to your account and click on the ‘Crown Points’ link which you will find on your main account dashboard page. Here you will see how many ‘live’ Crown Points you have in your account in total, as well as a breakdown of points you’ve earned or redeemed through each of any previous transactions you’ve made.

If you’re logged into your account you will also be prompted at checkout to apply any active Crown Points to discount your purchase.

 

Do my Crown Points expire?

There is no expiry date to your Crown Points. However, if you choose to close your account all points will be erased and cannot be recovered.

 

Full Terms and Conditions

  1. How to create a Crown Points account
    1. You can only collect Crown Points if you are over the age of 18.
    2. When you create an account at greenekingshop.co.uk you will automatically be given a Crown Points accounts.
  2. How to collect Crown Points
    1. For every £1 spent you will earn 1 Crown Point worth £0.05 to redeem against future purchases at greenekingshop.co.uk.
    2. Crown Points are not awarded in respect of postage costs and are calculated after any relevant discounts or promotions have been applied.
    3. When you add a product to your basket you can see how many Crown Points you can earn if you make the purchase. When you go to the checkout make sure you’re logged in to your account if you already have one, if not you can create an account at checkout.
    4. Crown Points are calculated by rounding up or down the total amount in you basket. For example, if your item costs £10.40 (ex. postage) you will earn 10 Crown Points. However, if your item costs £10.60 (ex. postage) you will earn 11 Crown Points.
    5. There is no limit to the number of Crown Points you can earn. If you feel there is a discrepancy in your account, you can notify us within 60 days following the transaction or action date for which you believe you should have received Crown Points. We may require documentation to support any discrepancy claim.
    6. Crown Points will not be earned in the following circumstances:
        1. purchases made before 23:59 on 31/07/2019
        2. purchases made when not logged in to your account.
    7. Crown Points cannot be:
        1. transferred to/from other people’s accounts;
        2. retrospectively added to your account for purchases that are eligible for Crown Points but are not done when signed into your account.
  3. How to Check Your Balance
    1. You can check you Crown Points balance by logging into your account at greenekingshop.co.uk and clicking on the ‘Crown Points’ link on the main account dashboard page. Here you will see how many points you have in your account, how many points you earned through each of any previous transactions, and where you have redeemed Crown Points.
  4. How to spend your Crown Points
    1. If you are logged into your account, you will be prompted at the checkout to use any live Crown Points and receive a discount on your purchase.
    2. You can apply a maximum of 200 Crown Points per transaction.
  5. Expiry
    1. There is no expiry date to your beer tokens. However, if you choose to close your account with us all points will be erased and cannot be recovered.
  6. General
    1. Crown Points are not redeemable for cash.
    2. Crown Points cannot be redeemed in the Greene King Beer Café.
    3. We reserve the right to add, delete, or otherwise make changes to the Crown Points scheme structure and certain products may be ineligible for Crown Points redemption.
    4. We reserve the right to add to and/or change the Crown Points scheme at any time, at our sole discretion. This may include changing the number of Crown Points earned for purchases and what purchases are eligible to collect Crown Points. In addition, we may change the number of Crown Points required to redeem or the value of each Crown Point.
    5. Any changes or modifications to the Crown Points scheme will be effective immediately upon posting the revisions to this page, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued participation in the Crown Points scheme will confirm your acceptance of such changes or modifications, and your agreement to be bound by these terms and conditions and any changes or modifications thereof; therefore, you should review these terms and conditions frequently to understand the terms and conditions that apply.
    6. We reserve the right to terminate the Crown Points scheme with three months prior notice. Your right to earn Crown Points and redeem accumulated Crown Points will terminate three months after we give you this notice.
    7. We may terminate your account and you will forfeit all accumulated Crown Points if you violate these terms and conditions. We reserve the right to freeze or terminate the Crown Points account of any person in the event of any fraud or abuse in connection with the Crown Points scheme. In such a case, all Crown Points in the account will be forfeited.
    8. We reserve the right, in our absolute discretion, to verify participants, including, but not limited to, proof of identity and/or age, as required, and to close an account where there are reasonable grounds to believe there has been a breach of these terms and conditions or fraud.
    9. We reserve the right to modify, remove, delete or change Crown Points in any account that were done in error, whether human or computer error.
    10. Our decision is binding in all matters relating to this Crown Points scheme, and no correspondence shall be entered into.
    11. To the extent permitted by law, we accept no liability for any damage, loss or injury suffered (including loss of opportunity) whether direct, indirect, special or consequential, arising in any way due to participating in the Crown Points scheme. We are also not responsible for any third-party acts or omissions.
    12. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and participants submit to the exclusive jurisdiction of the English courts.
    13. Promoter: Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk IP33 1QT.